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Frequently Asked Questions

  • About Our Company
  • About Heat Treatment
  • Heat Treatment Furnaces
  • Pre-Order Questions
  • About Manufacturing
  • Technical Specifications
  • After-Sales
  • Maintenance and Repair
  • Which industries do you serve?
    Our company, as a manufacturer of heat treatment furnaces, serves a wide range of industries. Heat treatment furnaces are used in various sectors to improve the mechanical and physical properties of metals and alloys. We provide heat treatment furnace manufacturing services to many industries such as the iron and steel and metallurgy industry, ceramics and glass production, automotive industry, aerospace industry, defense industry, machine tools and machinery manufacturing, energy and electricity production, construction and building materials, medical and biomedical industries.
  • Where is your production facility located?
    Our production facility is located at Cumhuriyet Mah. Ihlas Sk. No:3/C Cayirova - Kocaeli - TURKEY. You can click the Location link on our website for navigation assistance.
  • Do you make international sales and exports?
    Yes, our company makes international sales and exports. We manufacture heat treatment furnaces that meet high-quality standards, and they are exported to many countries worldwide. By providing customized solutions to meet customer needs, we serve a variety of industries and are a reliable business partner in the global market. For overseas orders, feel free to contact us.
  • Do you offer specialized solutions for the industries you work with?
    Yes, we offer specialized solutions for each industry we work with. By designing customized heat treatment furnaces according to customer demands and industry needs, we produce high-efficiency and high-quality products that meet the requirements of each sector. This ensures the best results with industry-specific technical solutions.
  • Can you develop custom projects based on customer demands?
    Yes, we can develop custom projects based on customer demands. We design special heat treatment furnaces tailored to the needs and requirements of each customer, offering flexible solutions in these projects. With our innovative approach, we bring every project to life in the most efficient and effective way.
  • What is heat treatment and what are its purposes?
    Heat treatment is the process of heating materials to a specific temperature and then cooling them in a controlled manner. This process is applied to improve the mechanical properties, durability, hardness, and internal stresses of metals and alloys. Heat treatment is typically performed for purposes such as hardening, softening, solution annealing, tempering, and normalization.
  • Which materials can be subjected to heat treatment?
    Heat treatment is typically applied to metallic materials such as steel, iron, aluminum, titanium, and nickel alloys. Additionally, some special alloys and stainless steels can also undergo heat treatment. This process is widely used to improve the mechanical properties of materials.
  • How does the heat treatment process work?
    The heat treatment process consists of heating the material to a specific temperature, holding it at that temperature for a certain period, and then cooling it in a controlled manner. This process alters the material's microstructure to improve its durability, hardness, and other mechanical properties. The cooling rate and atmosphere control are important factors that influence the results of the process.
  • How do material properties change after heat treatment?
    Material properties after heat treatment vary depending on the type of heat treatment performed. Generally, the material's hardness increases, its durability improves, and internal stresses decrease. Additionally, the material's microstructure changes, improving its formability, elasticity, and wear resistance. These changes are optimized according to the material's intended use.
  • What atmospheric gases are used in the heat treatment process?
    The atmospheric gases used in the heat treatment process are selected to preserve the material's properties and prevent unwanted reactions during the process. The most commonly used gases include nitric oxide, argon, nitrogen, and hydrogen. Additionally, gases such as carbon dioxide, carbon monoxide, and oxygen may also be used for certain processes. These gases help prevent oxidation of the material during the process, ensuring better results.
  • What should I pay attention to when choosing a heat treatment furnace?
    When choosing a heat treatment furnace, you should consider the furnace's capacity, operating temperature range, energy efficiency, material compatibility, and safety features. Additionally, the sensitivity of the furnace's control system, ease of maintenance, and warranty period are important factors. Custom designs and energy-efficient models should also be considered based on your needs.
  • What are the prices of heat treatment furnaces?
    The prices of heat treatment furnaces vary depending on factors such as the furnace's capacity, temperature range, technology used, and custom design features. Larger capacities, higher temperature requirements, and special functions are factors that affect the prices. Choosing the furnace that best suits your needs will provide the most cost-effective solution.
  • In which industries are heat treatment furnaces used?
    Heat treatment furnaces are used in various industries such as automotive, aerospace, defense, steel, energy, machine manufacturing, medical, and home appliances. These furnaces are preferred for various applications to increase the durability of metals and alloys, improve their mechanical properties, and reduce internal stresses.
  • What types of heat treatment furnaces do you manufacture?
    Our company manufactures a variety of heat treatment furnaces that can be used in a wide range of industries, including steel, automotive, aerospace, glass, and ceramics. We produce various models, including standard annealing furnaces, chamber furnaces, laboratory annealing furnaces, vacuum annealing furnaces, conveyor furnaces, and bell-type furnaces, offering custom solutions for each sector.
  • What is the maximum temperature capacity of your furnaces?
    The maximum temperature capacity of our furnaces varies depending on the model and intended use. Generally, our furnaces operate in temperature ranges from 100°C to 1850°C. Each furnace can be customized to meet specific industrial needs and offer solutions for high-temperature requirements.
  • What should I pay attention to when ordering a heat treatment furnace?
    When ordering a heat treatment furnace, you should pay attention to the furnace's capacity, temperature range, energy efficiency, and material compatibility. Additionally, the furnace's safety features, ease of use, maintenance requirements, and warranty period are important factors. Choosing a furnace with features that meet your needs ensures long-term efficiency.
  • Can I order a custom-designed heat treatment furnace?
    Yes, you can order a custom-designed heat treatment furnace. We design and manufacture furnaces tailored to customer needs and industry requirements. We offer customized furnaces with specific capacities, temperature ranges, and other features to meet your exact needs.
  • Do you produce based on custom dimensions and technical specifications?
    Yes, we produce based on custom dimensions and technical specifications. We design and manufacture heat treatment furnaces tailored to the specific dimensions and technical requirements set by our customers. This allows us to provide efficient and high-quality solutions for every industry.
  • What is the production and delivery time for heat treatment furnaces?
    The production and delivery time for heat treatment furnaces varies depending on the furnace's features and customization requirements. Generally, standard models can be delivered more quickly, while custom designs and high-capacity furnaces may take a bit longer to produce. The optimal delivery time is determined for each order.
  • Do you provide consultancy during the order process?
    Yes, we provide consultancy during the order process. Our expert team guides customers to understand their needs and offer the best solution. We provide support at every stage regarding furnace selection, customization options, and technical details.
  • What is the manufacturing process of heat treatment furnaces?
    The manufacturing process of heat treatment furnaces begins with the design phase, followed by material procurement, assembly, testing, and quality control stages. The furnaces are customized according to customer demands and are manufactured in compliance with high-quality standards. Finally, each furnace undergoes extensive testing to ensure efficiency and safety before it is prepared for delivery.
  • What materials do you use in the manufacturing of heat treatment furnaces?
    In the manufacturing of heat treatment furnaces, various high-quality materials are used based on customer needs and the furnace's operating temperature. The furnace body is made of stainless steel sheets shaped through laser cutting and press braking processes, ensuring durability and long service life. Refractory bricks and insulating bricks form the internal structure of the furnace, while ceramic fiber blankets are used for thermal insulation. Additionally, heating elements such as Kanthal A1, MoSi, and SiC are selected based on the operating temperature. This combination ensures that the furnace is efficient, safe, and high-performing.
  • Do you offer customized heat treatment furnace manufacturing based on customer needs?
    Yes, we offer customized heat treatment furnace manufacturing based on customer needs. We design and manufacture furnaces with specific capacities, temperature ranges, and other technical features according to the requirements of each customer and industry. This allows us to provide high-efficiency solutions tailored to any special need.
  • What is the manufacturing time for heat treatment furnaces?
    The manufacturing time for heat treatment furnaces varies depending on the furnace's features and customization requirements. Standard models can be produced in a shorter time, while custom designs and high-capacity furnaces may take a bit longer to manufacture. The most suitable production time is determined for each order.
  • How is quality control ensured in the manufacturing of heat treatment furnaces?
    Quality control in the manufacturing of heat treatment furnaces is carefully conducted at every stage of the production process. The compliance of materials with quality standards is checked, and during assembly and testing phases, each furnace is tested against high performance and safety criteria. Finally, before delivery, the furnaces undergo a comprehensive quality control process to ensure they meet customer expectations.
  • What automation systems are used in your furnaces?
    In heat treatment furnaces, advanced automation technologies such as temperature control, timer systems, atmosphere gas regulation, and automatic cooling systems are typically used. These systems ensure the efficient operation of the furnace, precisely control process parameters, and guarantee consistent results every time. Additionally, remote monitoring and control options are provided, allowing users to continuously monitor the furnace's performance.
  • What is the temperature control accuracy of your heat treatment furnaces?
    The temperature control accuracy of heat treatment furnaces is achieved using a PID control system, which varies based on the input values. This system minimizes temperature fluctuations, controlling the internal furnace temperature with high precision and ensuring consistent results at every stage of the process.
  • What insulation materials are used in your furnaces?
    The main insulation materials used in our furnaces are insulating bricks, ceramic fiber blankets, and boards, which are highly resistant to high temperatures. Additionally, refractory bricks are used depending on the furnace's operating temperature. These materials help retain heat efficiently, contributing to energy savings and optimal performance.
  • What types of temperature sensors are used?
    In our furnaces, K, S, B, or C type thermocouple temperature sensors are used. These sensors provide high-precision temperature measurements, accurately controlling the internal furnace temperature and integrating with the PID system to ensure process continuity. These types of thermocouples are commonly preferred for reliable and accurate measurement in heat treatment processes.
  • What control panels and software are used in your furnaces?
    Our furnaces use advanced control panels and software with user-friendly interfaces. These panels operate with integrated PID control systems to manage temperature, time, and atmosphere gas control. Additionally, various automation software is used to monitor furnace performance and optimize settings, ensuring high efficiency and precision.
  • Do you provide support for furnace installation?
    Yes, we provide support for furnace installation. During the installation process, our expert team guides our customers, takes all necessary steps to ensure the furnace operates properly, and commissions the system. Additionally, we offer the required training to help users operate the furnace effectively.
  • How is spare parts supply managed?
    Yes, we provide spare parts. All necessary spare parts for the furnaces are supplied with original and high-quality materials and delivered to our customers quickly and safely. Additionally, our expert team offers solutions tailored to customer needs in terms of spare parts supply.
  • How does your technical support service work?
    Our technical support service is provided to resolve any issues our customers face quickly and effectively. Our expert team provides support via phone, email, or remote access, answering any technical questions to ensure the furnace operates efficiently, and intervenes on-site when necessary.
  • Do you provide user training?
    Yes, we provide user training. To ensure furnaces are used correctly and efficiently, we offer comprehensive training to our customers. The training covers furnace installation, operation, maintenance, and safety procedures, so users can manage the furnace optimally.
  • How can I contact customer service for after-sales support?
    For after-sales support, you can contact our customer service by calling the phone number +90 262 743 34 34, via WhatsApp at +90 533 452 46 26, or by email. Our team is always ready to meet your needs quickly and effectively.
  • What are the maintenance intervals for heat treatment furnaces?
    The maintenance intervals for heat treatment furnaces vary depending on usage intensity and the furnace model. We recommend performing periodic maintenance once a year. However, more frequent maintenance may be necessary in case of heavy usage. The maintenance includes checking heating elements, temperature sensors, safety systems, and insulation materials.
  • What should be considered to extend the furnace's lifespan?
    To extend the furnace's lifespan, regular maintenance should be performed, and heating elements and temperature sensors should be checked periodically. Additionally, the furnace should be operated according to the user manual, avoiding overloads. Insulation materials and other components should also be checked and replaced as needed to ensure efficient operation of the furnace.
  • How can I get support in case of a malfunction?
    In case of a malfunction, you can contact our customer service by calling 0262 743 34 34, via WhatsApp at 0533 452 46 26, or by email. Our expert team will assist you in resolving the issue quickly and effectively.
  • Do you offer on-site maintenance and repair services?
    Yes, we offer on-site maintenance and repair services. In case of malfunctions or maintenance needs in your furnaces, our expert team provides quick and effective solutions by intervening on-site. This service is crucial for ensuring continuous and efficient operation of your furnaces.
  • Do you offer furnace revision and modernization services?
    Yes, we offer furnace revision and modernization services. We modernize old or inefficient furnaces with up-to-date technology and innovative solutions to make them more efficient. This service is ideal for improving the performance and extending the lifespan of your furnaces.